Team Reviews

Team has an overall rating of 4.5 based on 13 reviews. Customer feedback on Team is mixed.

4.5/5.0

13 reviews

5 Stars

9

4 Stars

1

3 Stars

3

2 Stars

0

1 Star

0

All Team Reviews (13)
joseph.Delgadillo
May 15, 2026
"Refund was handled with basic decency"
I ended up ordering the wrong item from team.shop and had to ask for a refund, which I thought might turn into one of those annoying back-and-forth situations. Thankfully, it didn’t.

The support team got back to me quickly, kept things simple, and treated it like a normal mistake instead of making me feel bad about it. The refund showed up in my account a few days later, and I really appreciated the straightforward, decent way they handled it
Derrick.wright
May 03, 2026
"Order went just as expected"
I got exactly what I ordered, so I’ve got no complaints. To me, that’s really all you can ask for—everything was correct and the whole thing was easy. Happy with it overall.
hello_julie048
April 01, 2026
"Not the best first impression"
I ordered from Team my first impression wasn’t great. The item looked okay when I opened it, but the material felt thinner than I expected, which was a little disappointing right away. It’s still usable and looks decent enough, but for the price, I was hoping the quality would feel better.
Michael_dooley02
March 28, 2026
"They Messed Up the Colors"
I ordered a custom shirt from team.shop, and yeah, it showed up quickly, but that doesn’t really make up for the fact that the print was way lighter than what they showed in the preview. I picked the design expecting it to look a certain way, so it’s frustrating that the final shirt didn’t match.
The sizing was fine and the shirt itself feels okay, but they need to do a better job making sure the colors come out right. If you’re offering customization, the customer shouldn’t have to just accept a faded-looking version of what they paid for
StephanieWilkinson_24
March 22, 2026
"team.shop was easy to work..."
team.shop was easy to work with. I got updates more or less when I expected them, and the messages were clear enough that I wasn’t left wondering what was happening. Overall, I’d say they did a really good job keeping me in the loop.
John.beverly
March 08, 2026
"Decent selection, but I expected a bit more"
Maybe it’s just me, but I was expecting a little more variety. I did find a few things I needed, so it wasn’t a total miss, but some categories felt limited. It’s fine if you’re just looking for basic stuff, I just wish they had more options and sizes in stock.
Maris_thruston75
March 01, 2026
"Return was easy, but the communication could’ve been clearer"
I had to return one item, and to be fair, the return itself was easy. They sorted it out quickly and the refund came through faster than I expected. The only annoying part was that the communication wasn’t very clear, so I wasn’t always sure what was happening or what to expect next.
alexanderyoung1469
February 24, 2026
"Good value for the price"
Well... I mostly checked out team.shop because the prices looked decent, and it ended up being better than I expected. It wasn’t the absolute cheapest thing ever, but it felt fair, and there weren’t any weird extra costs popping up at checkout. Overall, good value and I’d use it again.
marion1999
February 18, 2026
"The site itself was easy to use..."
The site itself was easy to use and everything worked smoothly for the most part. I just got a bit frustrated waiting around at times, which took away from the experience a little.
David_diem88
February 05, 2026
"I ordered from team.shop and, the shipping was..."
I ordered from team.shop and, the shipping was super quick. My stuff showed up in just a few days, and tracking worked fine the whole time. No complaints at all, I’d definitely order from them again.
hello_opal729
December 17, 2025
"Sizing actually matched what I expected"
I ordered a team hoodie and a shirt from team.shop, and the sizing was better than I expected. I usually brace myself for things to come in either a little too tight or way longer than they looked online, but both pieces fit pretty much exactly how I hoped they would.
I just followed the size chart and went with my usual size, which doesn’t always work out when ordering clothes online. This time there was no guessing, no weird fit surprises, and nothing I had to send back, so I’m really happy with the order.
NathanielBrooks
December 17, 2025
"Delivery showed up on time again"
I wasn’t totally sure if it would arrive exactly when they said, but it did. they’ve been consistent about delivering on time.
James_coggins02
December 15, 2025
"Really helpful customer service"
I had an issue with my order not updating properly, so I reached out to team.shop support to see what was going on.

They got back to me in about an hour and didnt make it a hassle at all. The person helping me was friendly, explained everything clearly, and got it sorted quickly.
i was really happy with how they handled it. Ive had support experiences that felt way more frustrating, but this one was easy. Would definitely give 5 stars.
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